Frequently asked questions about the new Duo dual-factor authorization system at 麻豆传媒映画出品 State University.
The following log in screens will require Duo: myWSU portal, OWA (webmail), WSU Team Dynamix, and Banner applications.
Watch the app at work with myWSU
In the Device dropdown, select an alternate device that you have set up previously
(e.g. landline). If you have not set up an alternate device, contact the Help Desk.
You will need to provide the following information: the last four numbers of the ID
number on your Shocker ID card, along with your date of birth (month & date).
Log in to myWSU; you will be prompted to set up Duo.
One option is for departments to purchase Yubi keys. Yubi keys are USB devices that will allow a user access to Duo. There are two types:
Go to My Settings and Devices on the left side of the Duo authentication screen to remove an old phone number and add a new one. You will have to authenticate with another method. If you have not set up another method, contact the Help Desk at (316) 978-HELP. You will need to provide the following information: the last four numbers of the ID number on your Shocker ID card, along with your date of birth (month & date).
Even if you don鈥檛 currently have cell service, if you have previously set up Duo on your cell phone you can use the passcode found in the Duo mobile app.
Another option is to obtain a YubiKey before travel. Contact the Help Desk for more information about YubiKeys.
For more information about Duo, please visit
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