ITS Retirement FAQs

List of Frequently Asked Questions (FAQs) regarding what you need to know from Information Technology Services (ITS) when you retire.

Can I have access to Office 365?

As of May 2023, new Retirees are not eligible for an Office 365 license.

Previous Retirees who have not used or logged into Office 365 for more than 18 months are not eligible fore reactivation of Office 365.

What do I do with my WSU issued technology devices?

Prior to leaving WSU, please return all WSU provided technology devices to your supervisor per departmental policy.  

Contact your supervisor for details.

What happens to my contacts, emails. and calendars from my WSU email account when I retire?

All contents from the @wichita.edu email address will be disabled when the employee retires and/or leaves 麻豆传媒映画出品 State.

If the retiring employee will need a WSU affiliated email address, they need contact the Help Desk to request to be transitioned to an @shockers.wichita.edu email address at retirement.  

As per WSU policy, ITS will not be able to transfer contents (including saved emails, contacts, notes, and calendar events) from @wichita.edu to @shockers.wichita.edu mail accounts.

Reminder: Once your @wichita.edu email account is disabled, the @wichita.edu email account (including emails, contacts, notes, and calendars associated with that email account) will be disabled on all your devices including mobile devices such as cell phones.

How do I Check Email Online?

Click here for instruction on how to access the @shockers.wichita.edu email online.

How do I tranfer Microsoft Teams Ownership?

If you are the owner of a Team in Microsoft Teams, you will need to transfer that ownership to another WSU employee prior to retirement.

For instructions on how to transfer ownership, .

How do I create a Personal Email Account?

If your WSU email address (@wichita.edu) is the only email account that you have, a personal email account may be required for your mobile devices.

One option would be to create a Gmail account.  Click here for instructions on .

How do I change my Apple ID on Apple Device?

If your WSU email address (@wichita.edu) is listed as your Apple ID on your Apple devices, you will need to change it to a person email account.

How do I create a new Apple ID with my person email account?

An Apple ID is the account you use to access Apple services like iCloud, the App Store, the iTunes Store, Apple Music, and more. It includes the email address and password that you use to sign in, and all the contact, payment, and security details that you'll use across Apple services.

Click here for instructions on .

How do I back up iPhone to iCloud?

If you back up your iPhone, iPad, or iPod touch, you鈥檒l have a copy of your information to use in case your device is ever replaced, lost, or damaged.

Click here for instructions on .

How do I restore for iCloud to iPhone?

You can restore your iPhone, iPad, or iPod touch from an iCloud backup

to learn how to restore your device from a backup in iCloud or on your computer.

How do I change my password?

Click here for instructions on how to manage or change your WSU ID password.

Can ITS help me setup my home PC?
ITS cannot help set up any home devices.
What happens if I come back to WSU?

If you come back to WSU, you will be issued and @wichita.edu address. Emails that go to your @shockers.wichita.edu will be sent to your @wichita.edu address as so you will not loose messages. When you leave your role, your mailbox will be empty and your @shockers.wichita.edu address will still continue to function.

Can I request for extending the availability of my mailbox beyond my retirment time?

No, ITS cannot provide you the extended time for availability of @wichita.edu account.