Frequently Asked Questions
Q: What technology is available in my classroom?
A: There are three types of classrooms on campus: Master Classrooms, Mini-Master Classroom, and Gray Box rooms. The technology available to you varies by room type. We offer training on the technology in each classroom type, so make sure to get training if you need it.
Q: I am faculty/staff. How do I schedule training and get a media key?
A: Many of our classrooms no longer need keys to access the technology, however, you can check the training calendar for our regularly scheduled offerings. If you don't find a time that fits your schedule, simply , and someone will contact you. After successfully completing the training, if you need a key for your assigned room, CMS will fill out a form to send to the lockshop on your behalf and you can obtain it from their offices during their open hours.
Q: I have a key from before. Will it still work?
A: It might! There are two media key types: one that works in the "Gray Box" rooms (EK333), and one that works in the Master Classroom podiums (C390A). However, many of our classrooms no longer require a key to access the technology. If you find that your classroom does still require one and you do not have one, please contact Campus Media Services and we will fill out a form to send to the lockshop on your behalf and you can obtain it from their offices during their open hours.
Q: I need something that鈥檚 not available in my classroom. How do I get it?
A: Call 978-3588 and we鈥檒l help you get what you need.
Q: I need AV equipment for an event. How do I get it?
A: To rent equipment or request event services from Campus Media Services for events occuring at least five operating-business days out, . For any event occuring within the next five operating-business days, please call (316) 978-3588.
Q: What can you tell me about cameras in the classrooms?
A: Thanks to federal COVID-19 funding, many master classrooms have been upgraded with cameras and other functionality to make it possible to broadcast lectures from those classrooms to overflow rooms or participants at home. The feed from those cameras can be viewed and in limited ways controlled remotely by Campus Media Services staff. This use is limited to service to the classroom technology. The network feed doesn鈥檛 include the audio from the room, and it is not used to monitor anything in the room except the performance of the equipment, and to help staff back in the Campus Media Services office to do some support and troubleshooting remotely. Read more about classroom cameras.
Q: How can I reserve a room or space for my upcoming event?
A: Reservations for all WSU spaces are handled through the University Event and Meeting services team. They will work with you to gather details about your upcoming event or meeting needs in order to determine which space best suits your event or meeting and get it reserved for you. To submit a request, navigate to the UEMS Reservation Request Form page and complete the form.
Q: What are Lightboard Studios and how can I access them?
A: Thanks to the CARES Act and money that was distributed as SPARK funds, 麻豆传媒映画出品 State now has serveral Lightboard Studios for faculty to use to quickly and easily record lecture videos while getting to write on a "board." There are 5 Lightboard Studio rooms on campus: Ablah Library 224, Ahlberg Hall 106G, Lindquist Hall 309, McKnight Art Center 312, and Wallace Hall 110. Users are required to attend a short training and obtain a key to the room before making a reservation. For more information about obtaining a key, getting training, and making room reservations, please read more about the Lightboard Studios at WSU.
Have a question that's not on this list? Please call 316-978-3588. Have a request for a question/answer to be added to this page? Let us know by filling out this form: